Privacy Policy

1. Your Acknowledgment of This Privacy Policy

By accessing or using the Utmost Value website, you acknowledge that you have read and understood this Privacy Policy and that information associated with your use of the website may be collected, used, stored and disclosed as described below. Where applicable law requires separate or affirmative consent for a particular type of processing, Utmost Value will rely on the consent or other lawful basis required by that law. If you do not want to voluntarily provide personal information, do not submit it through our forms.

Using this website does not require you to waive any privacy right or legal protection that cannot lawfully be waived.

2. Information We May Collect

We may collect information that you voluntarily provide, including your name, business name, email address, phone number, website URL, service interests, budget range, preferred contact method, project details, messages and other information you choose to submit.

When you access the website, our hosting environment and security systems may also process technical information such as Internet Protocol (IP) address, browser type, device information, requested pages, referring page, date and time of access, server logs and security-related events. This information may be used to operate, secure, troubleshoot and improve the website.

3. Consent When You Submit Information

When you voluntarily submit a contact form, free website audit request, email or other inquiry, you authorize Utmost Value to collect, use and retain the submitted information for purposes reasonably related to your request, including responding to you, evaluating your business or website needs, preparing for project discussions, providing requested information, preventing fraud or abuse, maintaining business records and administering or enforcing applicable agreements.

You also authorize Utmost Value to contact you using the email address or telephone number you provide for communications reasonably related to your inquiry or requested services. Submission of a form does not create a client relationship, professional duty or service contract. Any paid services, scope, pricing or obligations are established only by a separate written agreement.

If you submit information about another person or organization, you represent that you have authority to provide that information for the purpose submitted.

4. How We Use Information

• Respond to requests, questions and project inquiries.
• Review websites or business needs when a review or consultation is requested.
• Prepare proposals, estimates or service discussions.
• Operate, maintain, secure and improve the website and related systems.
• Detect spam, fraud, misuse, security incidents or unlawful activity.
• Maintain records necessary for business, accounting, dispute-resolution and legal purposes.
• Comply with applicable law, legal process or enforceable governmental requests.

We do not intend to use information submitted through an inquiry form for unrelated purposes that are materially different from those described here without providing any notice or consent required by applicable law.

5. When Information May Be Disclosed

Utmost Value may disclose information to service providers or contractors that support legitimate business operations, such as website hosting, email delivery, information technology, security, professional advisers, accounting or legal services, subject to appropriate business arrangements. Information may also be disclosed when reasonably necessary to comply with law or legal process; protect the rights, property or safety of Utmost Value, its clients or others; investigate misuse or security incidents; enforce agreements; or in connection with a merger, acquisition, financing, reorganization or sale of all or part of the business, subject to applicable law.

6. Data Security and No Guarantee of Absolute Security

Utmost Value uses reasonable administrative, technical and organizational measures appropriate to the information and systems under its control. However, no website, email transmission, Internet connection, hosting provider or electronic storage system can be guaranteed to be completely secure, uninterrupted or error-free.

You should not submit Social Security numbers, financial account credentials, payment-card security codes, medical records, health information, passwords, government identification numbers or other highly sensitive or regulated information through general website forms unless Utmost Value has specifically provided an approved secure method for that information.

To the fullest extent permitted by applicable law, Utmost Value is not responsible for unauthorized access, interception, alteration, loss or disclosure caused by circumstances outside its reasonable control, third-party systems, malicious actors, Internet transmission failures or a visitor's own device or account security. Nothing in this section excludes or limits a duty, remedy or liability that cannot lawfully be excluded or limited.

7. Retention

We may retain personal information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business and security records, establishing or defending legal claims, complying with legal obligations and administering active or prospective client relationships. Retention periods may vary based on the nature of the information and applicable requirements.

8. Privacy Rights

Depending on where you live and which privacy laws apply to Utmost Value, you may have rights concerning your personal information, which can include rights to request access, correction, deletion or information about certain uses or disclosures, and in some circumstances rights to opt out of certain processing. Applicable rights, exceptions, verification requirements and response periods vary by jurisdiction.

To submit a privacy request, email [email protected] with the subject line Privacy Request and describe the request. We may take reasonable steps to verify identity and authority before responding. Utmost Value will not unlawfully discriminate against an individual for exercising an applicable privacy right.

9. Cookies, Analytics and Advertising Technologies

The website may use essential browser storage, server logs or similar technologies necessary for website operation and security. If Utmost Value deploys analytics, advertising pixels, remarketing technologies or other optional tracking tools, the website and this policy should be updated as required to describe those practices and provide any notices, consent mechanisms or opt-out controls required by applicable law.

10. Third-Party Websites and Services

The website may contain links to third-party websites, social networks or services. Utmost Value does not control and is not responsible for the privacy, security, content or practices of those third parties. Visiting a third-party service is subject to that provider's own terms and privacy practices.

11. Children's Privacy

This business website is not directed to children under 13, and Utmost Value does not knowingly request personal information from children under 13 through its public inquiry forms. If you believe a child has submitted personal information, contact us so we can review and take appropriate action.

12. Changes to This Policy

Utmost Value may update this Privacy Policy to reflect changes in the website, business practices, technology or applicable requirements. The effective date shown below identifies the latest version. Continued use of the website after an updated policy is posted constitutes acknowledgment of the revised policy to the extent permitted by law, but does not replace any affirmative consent that applicable law may separately require.

13. Contact

Privacy questions and requests may be sent to [email protected]. Utmost Value is located in Columbus, Ohio and serves clients across the United States.